Refund policy
60-Day Return & Exchange Guarantee
We love our products—and we’re confident you will too! That’s why we offer a generous 60-day return and exchange guarantee on all our items. If you're not satisfied with your purchase for any reason, you can return or exchange it within 60 calendar days.
Return & Exchange Conditions
To be eligible for a return or exchange, the item must be in its original condition—unused, in the original packaging, and complete with all accessories. Return shipping is at the customer’s expense and risk.
Please contact us in advance at info@miraandmore.com to coordinate the return process.
Unannounced returns will not be accepted.
Refunds
Once we’ve received and inspected the returned item, a store credit equal to 100% of the purchase price will be issued within 20 calendar days. This store credit can be redeemed for any product in our online shop.
Please note: Cash refunds are not possible.
If the item is damaged or shows signs of excessive wear, we reserve the right to deduct a reasonable amount from the refund value.
Exchanges
If you'd like to exchange an item, we’ll ship the replacement as soon as your return arrives. Our team will keep you updated and provide a tracking number once the new item is dispatched.
Exceptions to the Return & Exchange Policy
Returns and exchanges are not accepted for:
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Items that are not suitable for return due to their nature or perish quickly.
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Personalized products made to your specifications or clearly tailored to your personal needs—unless there's an error on our part or the item arrives damaged.
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Digital content not delivered on a physical medium, provided the contract has been fully fulfilled.
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Services that have already been fully rendered with your explicit consent before the return period expired.
Contact
If you have any questions or concerns, our support team is happy to help.
Reach out to us at info@miraandmore.com — we’re committed to making your shopping experience smooth, fair, and enjoyable!